Returns & Exchanges

At Christy Dawn, we want you to feel beautiful and comfortable in your pieces, which is why we offer a 30-day window for returns or exchanges on unworn garments in their original condition. Each return is a step toward mindful consumption, and we are here to ensure your experience is as seamless as the craftsmanship of our dresses.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Your Option

Select whether you would like a direct exchange for a different size, a store credit with a bonus incentive, or a refund to your original payment method.

3

Prepare the Package

Print the prepaid shipping label provided and securely pack your items, ensuring all original tags are attached and the garment is in its original reusable packaging.

4

Ship and Track

Drop off your package at any authorized carrier location; once our farm-to-closet team inspects the arrival, your refund or exchange will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing